Parts Counter Associate
Grove City Ford
1 Taylor Plz, Grove City, PA 16127
email – hr@pillarautogroup.com or
Join our dynamic team as a Parts Counter Associate, where your enthusiasm and expertise will drive exceptional customer service and streamline automotive parts sales. In this energetic role, you will be the vital link between customers and our extensive inventory, ensuring they receive the right parts efficiently. Your proactive approach will support vehicle maintenance and repair operations, helping customers get back on the road faster. If you thrive in a fast-paced environment, possess strong organizational skills, and have a passion for automotive service, this is the perfect opportunity to accelerate your career.
Responsibilities:
Greet customers warmly and assist them in identifying and selecting the correct automotive parts and accessories.
Manage inventory control by stocking, organizing, and maintaining parts shelves to ensure accurate stock levels.
Utilize POS (Point of Sale) systems to process sales transactions accurately while handling cash and credit payments responsibly.
Collaborate with service technicians and sales teams to fulfill orders promptly and efficiently.
Maintain detailed records of inventory using CMMS (Computerized Maintenance Management System) software and Microsoft Excel for tracking purposes.
Provide expert advice on vehicle maintenance, automotive diagnostics, and repair procedures to enhance customer satisfaction.
Communicate effectively via phone etiquette with customers, vendors, and team members to coordinate order fulfillment and resolve inquiries swiftly.
Qualifications
Previous dealership or retail sales experience is highly preferred, especially in automotive parts or service environments.
Strong knowledge of automotive diagnostics, vehicle maintenance, and automotive repair processes.
Excellent organizational skills with an ability to manage inventory control and stock replenishment efficiently.
Proficiency in Microsoft Excel, POS systems, and familiarity with CMMS software is advantageous.
Bilingual or multilingual abilities are a plus to serve a diverse customer base effectively.
Outstanding communication skills paired with negotiation abilities to assist customers and close sales confidently.
Experience with retail math, marketing strategies, and sales management enhances your fit for this role. Join us in delivering top-tier automotive service with energy, transparency, and professionalism!
Pay: $35,000.00 – $50,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance